Managing the internal client

The key to managing internal clients is both in understanding their needs and in ensuring that they believe their needs to be understood. Once this is achieved, compliance and control follow. However, it is a time-consuming task and a continuous process, and this is where Lexwiser MS can help.

Lexwiser MS identifies all internal clients and maps their needs, authority levels and associated risks, on a regional or global basis, and provides a mechanism for continuous review and assessment of needs and service.

Service includes:

• Interview with key stakeholders within legal department
• Audit of existing data and practices
• Online survey of internal clients
• Database of results from survey and interviews
• Differences report and recommendations